Check-Out Information

We don’t want to burden or bore you, but please read and consider the conditions and options below to ensure a smooth and enjoyable transaction for our mutual benefit.

PAYMENT
We accept payment by most major debit and credit cards. The site will lead you through the Shopping Bag page to your invoice and then to the secure payment page.

POSTAGE & PACKAGING
Your purchase will be posted the first business day after full payment has cleared. All purchases are sent insured on tracked or  ‘signed for’ basis for the benefit of both buyer and seller. It is a condition of the sale that you pay the cost of postage. To simplify invoicing, we have three weight categories with set costs for postage within the UK and the same categories with another, higher price band, for outside the UK. Your invoice will include the full charge. Full details can be found at http://www.postoffice.co.uk or you can also visit www.royalmail.com

INSURANCE
We send out all purchases insured. When it's more cost-effective to use a courier instead of Royal Mail, we'll do so.

CUSTOMS & TAXES
Buyers outside the UK, please note: we have no say or control over any tax or import charge that may be imposed on your purchase in your country: such charges are the buyer’s exclusive responsibility and will not constitute grounds for cancellation or refund of the sale agreement. If in doubt, please enquire at the appropriate local office before buying.

RETURNS POLICY
Because we want you to be happy with your purchase, we ask that you read descriptions carefully and study the illustrations, particularly because we are dealing in second-hand objects. We are always happy to answer questions: please ask before your purchase transaction is agreed. If in spite of that when you receive your item there is a problem, please email us immediately so we can try to resolve it. If a refund is still necessary, we will make it in full, only if you return the item within seven days of receipt in the same condition in which it was sent. All returns must be insured by the sender to the full value paid for the purchase and returned to: Lalique Originals, 21 Tallow Road, Brentford, Middlesex TW8 8EU, U.K.

TERMS & CONDITIONS
A contract between Lalique Originals and the purchaser to buy an item offered for sale on the Lalique Original web pages shall come into existence and be considered as fulfilled by the dispatch of the goods to the customer's address by Lalique Originals.
Title of the item shall pass to the customer from Lalique Originals at the successful demise of the contract.
Liability for the item by Lalique Originals extends to the demise of the contract.
Lalique Originals may refuse to supply anyone without explanation.


You're welcome to email for full details of our terms and conditions.